YOUR ACCOUNT. YOUR COLLECTION.
Let’s get you back home.
Reset your password with a saved recovery code or a code emailed by KIX support.
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Save your new recovery code
Your old codes no longer work. Keep this one somewhere private, outside KIX. It is shown only once.
Sign in with your new password →I need help
If you previously verified a recovery email, request a code here. An administrator sends it manually, so it may take time.
No email or saved code?
Contact support. The administrator must independently verify that the account belongs to you before issuing a reset code. Recovery is not guaranteed without proof of ownership.